Is there a trial?
Yes. When you first sign in to EasySiteSI with your email, you get a 30-day Pro plan trial with every Pro feature. You don't need a card to start it.
What happens when the trial ends?
If you don't subscribe, your account moves to the Basic plan automatically when the trial ends and nothing is charged. Your projects and EasySiteSI files are kept. If you subscribe during the trial, the first charge isn't made until the trial ends, and you get an email about 3 days before it.
Is GST included in the price?
No. Prices are in Australian dollars and exclude GST, and 10% GST is added to every charge. Pro monthly is A$27.45 including GST, and Pro yearly is A$273.90 including GST. The price, the GST and the total are shown before you pay.
Is EasySiteSI priced per user?
Yes. Pro is priced per user, so each person who uses Pro needs their own subscription. You can share plans with anyone as PDFs, EasySiteSI files or (on Pro) view-only files.
Can I cancel at any time?
Yes. In EasySiteSI, open your account and choose Manage subscription, then Cancel subscription. Pro stays active until the end of the period you've already paid for, and you aren't charged again. If you cancel during your trial, you aren't charged at all.
Can I switch between monthly and yearly?
Yes, in Manage subscription. The change takes effect straight away and the price is adjusted for the time left in your current period. The new amount is shown before you confirm.
Do I get a tax invoice?
Yes. You receive a tax invoice or receipt by email for each payment, and all invoices are also in Manage subscription, where you can add your business name and ABN.
What happens to my plans if I move back to Basic?
Your projects and EasySiteSI files aren't deleted. Pro-only items in them, such as phases or extra sheets, stay in the file, but you need Pro to edit them.